Overview
HawkerPoint connects customers, stallholders, and authorities in one platform. Below is a quick workflow for each user role.
For Customers
1) Browse hawker centres and stalls
2) View menus, hygiene grades, and reviews
3) Place orders (if enabled) or leave feedback
For Stallholders
1) Register a stall and complete stall details
2) Add and manage menu items (name, price, availability)
3) Track customer feedback and stall performance
For NEA Officers / Admin
1) Record inspection outcomes
2) Assign or update hygiene grades
3) Monitor compliance and trends across centres
Transparency & Trust
Hygiene grades are shown for public awareness. This encourages good hygiene practices while helping customers make informed choices.