Terms of Service

1. Acceptance of Terms

By using HawkerPoint, you agree to follow these terms. If you do not agree, you should stop using the platform.

2. User Roles

HawkerPoint supports multiple roles:

• Customers
• Stallholders
• NEA officers / administrators

Each role is granted access only to authorised features.

3. User Responsibilities

• Provide accurate information
• Use the platform for lawful purposes only
• Do not misuse, disrupt, or attempt unauthorised access

4. Stallholder Responsibilities

• Maintain accurate stall and menu information
• Keep menu images and pricing up to date
• Comply with hygiene and inspection requirements
• Respond appropriately to customer feedback

5. Feedback and Reviews

Users may submit feedback and reviews. HawkerPoint may remove content that is inappropriate, misleading, or abusive.

6. Availability

We aim to maintain high availability, but HawkerPoint is not liable for temporary downtime, maintenance, or technical issues.

7. Termination

Accounts may be suspended or terminated if these terms are violated or if misuse is detected.

8. Changes to Terms

These Terms of Service may be updated from time to time. Continued use of the platform indicates acceptance of the updated terms.